Terms & Conditions of Purchase

Terms & Conditions of Purchase

All sales are final! No refunds! No exceptions! In store credit only for non- installed purchased items with all manufactures packaging within 30 days of purchase date!

Mandatory minimum $15.00 shop fee & $30.00 shop fee on any Custom labor, Powersports, RV, or Marine with any purchase requiring diagnose, or installation.  Returned items will be subject to a 35% restocking fee. Special ordered items can’t be; returned, exchanged, cancelled, or store credited.   All non- stocked inventory or special orders require minimum 50% deposit to order products this includes, all sales and layaway plans, no exceptions!

In store exchange is only available within 15 days of purchase for cash & carry items.  Within 30 days of the original purchase or installation date, any defective item may be exchanged, replaced, or sent out for service & repair at no additional charge to customer.  The free exchange policy period is at the sole discretion of ENCORE MOTORSPORTS LLC, its managers, & owners.  During the 30 day exchange period the cost of freight for sending repair items out is at no additional cost to the customer.  Warranty items in service for repairs are subject to the repair times from the manufacture ENCORE MOTORSPORTS LLC will not be held responsible for lenghty repair times, or delays from the manufactures repair centers.  Repair times vary.  ENCORE MOTORSPORTS LLC does not offer loaner devices for availablility while consumer electronics are being sent out for service & repair.   Only defective items will be exchanged for the exact brand make & model, or equivalent within 15 days of purchase.  After 30 days of installation or purchase customer is required to deal directly with the product manufacture for all warranty issues with the physical product no matter if the product was installed or not.  H.I.D purchase warranty on ballast only have a full 90 day free warranty exchange.   After 90 days H.I.D ballast are void of any warranty & will not be exchanged or replaced by ENCORE MOTORSPORTS LLC & its affiliates.   Customers can purchase a in store product replacement plan up to 12 month free over the counter exchange for defective electronics.  The (PRP) exchanges do not modify manufactures warranty period.  The warranty and exchange period starts from the date of purchase.  All warranties must be perfomed in our faclity no exceptions.  Our warranty does not transfer to new owners if you sale your vehicle, or gift it.  The INSTALLATION WARRANTY is void if the equipment is tampered with.  The warranty does not extended to outside of the jurisdiction of Clark County, City of Las Vegas, nor the state of Nevada no exceptions.  All installations are done to the specifications of the manufactures recommendations (guidelines) therefore items installed must never be tampered with or risk voiding the product warranty as well.   For more information regarding factory warranty refer to your owner’s manual, or Manufactures website.  Some items sold by ENCORE MOTORSPORTS LLC, D.B.A’s LV AUDIO & CUSTOM, LV HOG MOD SHOP, ENCORE MOTORSPORTS are not street legal, or may be intended for off road use only! Purchaser is responsible to educate themselves in regards to all federal, state, & local laws. Under no circumstances shall ENCORE MOTORSPORTS LLC, its owners, employees, or affiliates, be held liable for any tickets, accidents, damages, criminal, or civil lawsuits that may occur from aftermarket equipment purchased & installed from ENCORE MOTORSPORTS LLC, & its affiliates.  By making your purchase you do hereby agree that ENCORE MOTORSPORTS LLC, its owners, employees, or affiliates, cannot be held liable for any unlawful misuse of any item purchased, or installed at any of our facilities, on or off premise, offsite commercial installation or residential installations.  Vehicle security systems, GPS units, etc are only a deterrent for vehcile theft, auto burglary, or vandelism is still possible with a security device for a crime to be committed against you.  ENCORE MOTORSPORTS LLC is not responsible for any damages or claims caused by tampering or theft of any vehicle, not limited to its interior or exterior contents, & accessories even if the vehicle security system fails completely!  Labor is non-refundable.  0 Please refer to FAQ page on our website www.lvaudiocustoms.com